コンコルド プラザ ホテル(Crowne Plaza Concord/Walnut Creek)

私たちは月曜日の朝にそこに着きました、余分なタオルを求めました、その日のために残されましたタオルは戻ってきませんでした..火曜日の朝はシャワーを浴びに行きました-それをスプレーしました-シールが壊れていました、トイレを洗い流しますランランランランテル私がヘンデルを引き上げたと言ったので、私はデスクに電話しました。電話コードがショートしています。それで私はこれが最悪だったようでした。フロントデスクに相談して、すべての問題を伝えてください。そうすれば、私は1日中行かなくなるので、この問題を解決できるかどうかをもう一度伝えました。トイレットペーパーをもう一度タオルで拭いてください。さて、8時半に戻ってきました。何も修正されていません。タオルもトイレットペーパーもありません。もう一度電話します。すぐに誰かを送ることができて申し訳ありません。一日中寝ていると言いましたが、朝にできるので、また一日遅く帰ってくる何もしなかったタオルもトイレットペーパーもなかったので、オフィスに行くことにしました。女性が私にトイレットペーパーをくれたすべてのことを教えてくれましたが、同じタオルを使って3日目までに、予備のトイレットペーパーに加えて、部屋を変える価値がないので、その朝に出発します…ああ彼らは不便のために滞在のために私のカードに49.00クレジットを返しましたが、これは最悪でした…

We stayed at the Concord Plaza with a whole football team and it was great! The staff was so pleasant and helpful. The hotel was full and the a**osphere was great! The rooms were older but we had a good nights rest. If you are ever in Concord I would recommend this hotel.

和酒店前台説了，和收拾房間服務員説了，就是沒人打掃房間。這服務態度沒誰了。正常酒店都是打掃房間，這個酒店水破大天也沒人理，也沒人打掃房間。

I love how room 608 has a bench in front of the window. I was able to meditate this morning with the view of the trees.

Came for the pool and bathtub for our toddlers. After swimming we were going tongive the boys a bath....no hot water. Maintenance came, confirmed no hot water. We were not given another room.to bathe...rather told they would extend oir check out til 1. Meanwhile.my kids are wet and cold.very disappointing. Tried speaking to a manager and Jase or Jason said no manager on duty. He claimed the hotel was at maxium.capacoty and could.not give us another room but we watched houskeeping finish the room across from us. If they didn't have an indoor pool, we would never come back.

Room was extremely outdated for the price. The bathroom was wheelchair accessible ( not sure if all rooms have similar bathroom layout) and that is okay except for water literally running all over the bathroom floor, up to the toilet and sink. We couldn’t use the bathroom without putting on shoes. The bed however, was extremely comfortable and the sheets were too. Staff was nice and welcoming.

So for starters, the light to turn onto the property doesn't change from red. While we stayed at the Concord, we went through 3 rooms. 1. Had several large pooling stains of what appeared to be blood. Staff was very nice and got us a different room. 2. The carpet was completely soaked with some kind of liquid (maybe from the AC?) 3. Third room was fine. AC definitely didn't get down to where we set it, but I will survive. The hotel is quite outdated, but that doesn't usually bother me. The lobby is really cute and kitschy. You could tell the staff deals with complaints a lot. I called down while we were in the first room and tried to make a joke by asking, "Was there a crime committed in this room or what?!" And the front desks response was "We actually aren't allowed to disclose that information but as far as I know, no" 😬 Overall, this hotel has a lot of potential to be a fun stay, but has fallen into disarray. It looks like Marriot bought it out, so hopefully they will help update it and make the rooms more uniform.

The check-in went smoothly and the room was clean and picture perfect. Unfortunately my room was adjacent to the lobby area where a party was held with loud music (I love parties too, but not in my room while trying to sleep) until after 10pm. The music did get turned down a bit but continued until after 11pm. The next morning around 7:30am I could hear the housekeeping staff having a meeting of sorts outside of room for a couple of minutes. More consideration to the guests should be the focus.

The website states there's a pool, a hot tub and a restaurant, hot tub has been down for a while as well as the restaurant closed.. plenty of time to update the website but haven't, very disappointing! There was no hot water in the evening OR the morning, lukewarm at best. Carpet and furniture is either soiled or stained in room 131. The staff was pleasant and the bed was comfortable but I did not enjoy my stay at all. This property is also adjacent to a small active airport so it's quite noisy at times!