Motsamai Lodge

Loved everything about this place but what made it so remarkable was the people who worked there. You were greeted every day by the groundskeepers, handymen, chefs, gatekeepers, and any other individual who worked at the Mosamai Guest Lodge. Every day we were prepared delicious meals and treated exceptionally well. There was free wifi, hot showers, laundry upon request, new linen and towels every day/every other day, meals 3 times a day, a pool, and the grounds were absolutely beautiful. This place surpassed any expectations I had and the workers I truly consider family now. Would recommend this place any day!!

The Motsamai lodge exceeded all of my expectations. The location was safe and easily accessible from downtown Bulawayo. The lodge was clean, organized, and just so beautiful! The food was also safe, clean, and so delicious! The staff was my favorite part. Brian was so kind and helpful, and he soon became a wonderful friend of our team :) The other staff members were also so friendly and exceptional. I’m so grateful that the Lord provided such an amazing place for my team to stay during our time in Zimbabwe. We hope to come back next year! I couldn’t recommend this place enough. We love you Motsamai Lodge! Thank you for making our experience far beyond our expectations 💛

I was part of a team staying for 2 weeks at this lodge. Although the staff was amazing, everything else was a dismal failure- laundry was Misplaced, and came back wet, electricity went out pretty much the same Time every day and the generator didn’t seem to kick in. We had to ask for towels as for some reason a hand towel For 2 people was given. There was mold in some of the rooms, and be aware $15 is charged per person for breakfast and they also charge PER person in a room, although the website doesn’t reflect that. I wouldn’t stay there again but i will miss the staff.

Sadly this hotel is nothing like the description or the photos! Brian, Wilmore, the gatekeepers, and others are sweet as pie but truly this hotel should not be in business. Laundry ended up in just about anyone’s room (a bin was kept in the front office filled with loose unmatched socks & underwear), 1 room had bathroom lights that never turned off, cabinets in many rooms were broken, 2 rooms had mold, a tub plug was melted tar, some rooms had no bedside lamps, good luck with warm water, breakfast some mornings was scrambled eggs & watered down coffee (at a crazy price of $15), some of the beds were like hard hay. There is no restaurant like the description states. Internet gets turned off every night, electricity was constantly going off, there is no heat, no hair dryers. Ridiculous really and quite the joke.

Arguably the best boutique hotel in Bulawayo. The rooms are aesthetically pleasing, spacious, very clean and quite modern, equipped with almost everything you need. Entertainment, coffee station, bar fridge, spacious bathroom. Cherry on top is the fast wifi!!!! The rooms overlook a very beautiful garden. Friendly staff that pay special attention to ones needs. Am lactose intolerant and they made sure not to include dairy in my meals. However the food needs a bit of work, though beautifully presented. The menu is broad. You are spoilt for choice!

The shower wasnt functioning properly, mixing cold and hot water was a huge task, and there was no hot water in the last 2 days of my stay. I guess the issue of power needs a better back up plan to ensure the comfort of residents. Modernising the showers to a single mixer would be helpful to balance hit and cold water