Location Not the best , not the worst. Except for the location next to a very busy avenue, but more about that below. Room The rooms have had a soft renovation and they look appealing. They are rather large, including the bathroom with adequate lighting. Not the cleanest room though, as the pictures of the greasy marks on the desk and the footprints of the previous guests on the floor show. So I wiped everything down. Probably the hotel will reply I could have called for that, but no, the room should be clean before the guests arrive. Be aware, as some other guests have written in their review, that every edible or drinkable item that you encounter in this room, will be charged. Yes, even that bag of tea or powder coffee. Except on one bottle of water, this is not advertised. So I decided not to switch on the TV because before you know it, they could have charged me for that too? The biggest issue with the room is however the incessant street noise. Even on the 7th floor, you can count every single car, moped, truck or bus that drives by while trying to rest or sleep on your bed. Day and night. My room was at the front of the hotel, right above that busy avenue. There are also rooms facing the garden at the back where you won’t face a restless stay, but there is about a 50% chance you’ll get a room at the front. Thinking you’ll simply request a room at the back? Continue reading… Service I have stayed several times at this hotel as my employer puts me up here (I would never stay here on a leisure base), so I was aware of the noise problem and sent an email days before arriving, requesting a room at the back of the hotel. I received a reply they would accommodate my request based on availability. Fine. However, upon arrival my colleague checked in before me and I witnessed him changing his assigned room in the front to the back, for the same obvious reason. When it was then my turn to check in, I received a room in the front and changing it to one in the back turned out to be impossible: they were out of them now. So how should we interpret this: unprofessional, incompetent, negligent, simply don’t care? It had been perfectly possible to honour my request, but it did not happen. Oh, and do not expect apologies for this obvious mess up, no no, not even getting close to admitting something went wrong here. Actually, the supervisor (I could read her job title on her name tag) simply stood next to the clerk, shuffling her papers, and pretended not to notice the entire discussion. Breakfast In case you would decide to go for breakfast here, expect a mediocre buffet with the exact same items every single day. However, the biggest plus of the breakfast is the staff working there: they are the only workers in the entire hotel that actually smile, and that is in big contrast to the arrogance that seems to ooze out of every pore behind the reception. But then again, if you are working in such an incompetent environment, arrogance may have to bec
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