Robert and Hollyann
2023年10月26日
Arrived at a very busy hotel. Given keys to our room. We opened our room door to someone else's stuff in our room! Previous tenant (in our room) was "not booked by his boss" for another evening and tenant was unaware of his boss's actions. Front desk said they had another room available for us, but it was smoking. I refused it as I "booked no smoking". Staff was professional, polite and apologetic but had no solution for us that was non smoking. I called ******* and they found the only other hotel in Blytheville, AR with an available no smoking room. Tenant's boss made mistake with his employee's booking, not me! Super 8 and their staff should have handled this differently. Five stars for ******* on this one.
自動翻訳