D. Verweij
2024年5月23日
Zen Garden was our most remote hotel during our China tour. The location is undeniably beautiful, offering stunning views of the hills and mountains.
However, despite receiving an upgrade after the first night, we found the price-quality ratio unsatisfactory. We paid the same amount for our stay in a five-star hotel the following day in Nanjing, which provided a significantly better room and breakfast.
Since its opening in 2017, the hotel appears to have undergone little to no maintenance. There is noticeable wear and tear on the building, and the toilet emitted a strong sewage odor, which was quite unpleasant.
Communication was a challenge as Cindy was the only staff member who spoke English properly. When she wasn't available, it was difficult to communicate in person. Fortunately, the WeChat communication was an excellent alternative and made things easier.
On a positive note, the afternoon tea and dinner were quite good, offering healthy and fresh options.
Breakfast was very limited and none Western options except an egg and white toast with butter.
The complimentary zen shoot was a nice touch, although it was apparent that it was the photographer's first time conducting such a shoot.
We were particularly disappointed with the spa. The treatments were much different than expected, lacking the luxury and expertise typically associated with such high prices. Additionally, the cost for two people was almost the same as the room rate, which we found unreasonable.
Overall, while Zen Garden's location and some amenities were enjoyable, the lack of maintenance, high prices, and communication difficulties detracted from our experience. With all the new buildings in the same area, there are better options.
自動翻訳