Holiday Inn Xi'an Big Goose Pagoda

We stayed 5 nights at this large conveniently located hotel. Our suite was spacious and clean , the bed so comfortable. The staff are friendly and helpful and speak English. The lobby bar is reasonably priced. Breakfast buffet had a large selection of dishes. We would book again.

the pool area is below standard. The room is spacious but the bathroom is small. The closet does not have drawers only possibility is to hang clothes. Far from areas with restaurants and convenience stores.

Carpets are not clean in the room, breakfast spread is very minimal compared to others that I have stayed for similar price in China. As an IHG Member I get welcome drink, I chose wine and it was served in paper glass 😀😀😀. The front desk staff was friendly and helpful.

The service was very good and the personnel was excellent. The cleanliness should be improved.

It's a little bit far from the city centre but the subway station is near enough.

Good!

Not bad

酒店位置非常便利，樓下就有便利店雖然不是24小時的，但是日常生活用品都可以買到。可以步行至大雁塔，酒店前台入住的時候還給小朋友送了翅膀和禮物，感覺非常的貼心。

訂的家庭房，房間不大，設施老舊，雖然樓道房間都是地毯，但是地毯明顯沒有好好打理，看起來不乾淨。 房間衞生真不行，配不上假日酒店的品牌，床頭上全是灰，來檢查的人手一摸，自己都覺得難堪！地毯上頭髮瓜子皮能看到，有沒有認真打掃就不好説了，床單裙圍上印澤明顯。 窗簾窗紗老化了，不能碰，一碰就裂。 早餐非常一般，按位100多元，實際上感覺就是個40元水平的，在西安100元應該很好了。 酒店大堂不是在一樓，很是讓人覺得奇怪。 前台的服務還是不錯，幾次溝通態度都不錯，就是沒有見到經理。酒店管理有問題，經理難逃責任！ 唯一欣慰的是，酒店前台在我投訴房間衞生後，給我換了房間，升級了套房。 整體入住體驗沒有達到預期，最後升級勉強能接受！ 在北京天津因公住過多次假日，這次入住讓我第一次覺得假日就和一個國營三星酒店水平一樣，希望看到我的入住體驗，能切實改善！