Novotel Hotels & Resorts

五一節日入住酒店，交通方便，鐘樓旁，地鐵近，離機場一小時內。訂的豪華大床房免費幫我升級了行政大床房。面積差不多，窗外看不到風景，有一個平台。服務人員態度很好，礦泉水免費供應，行政房隔開二個區域，看個人喜好。有人評論説的外面聲音很吵，這個完全沒有，很安靜。唯一的問題空調開着衣櫃上面有聲音，而且我們兩間都有，這個要解決。吃飯推薦馬老三胡辣湯店的葱花餅和澄城水盆羊肉。

來到前台免費升級了房型，服務很好，臨走時還送了很多小禮物。整體感受很不錯，出行也很方便，晚上入住後步行去了鐘樓回民街

酒店位置很好鄰地鐵近鼓樓及對面商業街，乘車吃飯遊玩都很方便，工作人員態度好，入住當天房間酒氣超重因箱子東西己打開閑麻煩沒有申請換房，窗户對面好象是劇場有點吵。早餐一般。

酒店的服務很好 從剛進門保安就給幫忙拿行李 前台小姐姐也是很熱情 親子房的大床非常舒服 帶娃出行 必須選大床 本來旅遊就很累了 休息好很重要 打掃上有點遺漏 也給及時解決了 地段很好 門口就是各種直通車 每天在前面的馬路上停着 等上客 我們看千古情和駝鈴回來的車都是在酒店前面那個路下車 很方便 樓下同盛祥的羊肉泡饃 是我吃過的最好吃的 裏面的羊肉是真好吃

酒店位置絕佳，地鐵2號線F口上來就到。旅遊直通車就在旁邊，到城牆，鐘樓，回民街等也很方便。服務人員都熱情禮貌，還提供下午茶和夜宵，十分貼心。

地點很好，但酒店入口在2樓，也沒有迎賓車道，也就是你打車過來要自己拉行李走一段，房間本身設施沒太大問題，最大問題是隔音很差，很差，很差，很重要所以提三次，由於房門設計問題，幾乎只要隨手放掉就會造成很大噪音，另外房間隔間設計問題，可以聽到隔壁房間的講話聲唱歌聲，此外因為所在地點很熱鬧，所以絡繹不絕的喇叭聲也是一直響到半夜，因此入住時酒店特別附上耳塞，但基本上是沒用的，因為戴了耳塞還是會被吵到

地理位置優越。交通出行非常方便，室內設施人性化，衞生間乾濕分離，室內燈光柔和。服務態度好，顧客至上，有賓至如歸的感覺。100米範圍內有好幾家百年餐飲老店，值得推薦！

I am extremely impressed and happy with alot of great things staying at Novotel Bell Tower Xian. 1.Awesome location, right outside is Zhonglou station and nearby is Bell tower, there are malls and many eateries nearby too, just need to use underpass to get to the malls. 2. very helpful and friendly service staffs and the cleaning staff. I noticed the cleaner has very good observation, for e.g. I didn't bring my toothpaste so I had to open 1 packet of toothbrush set just to use toothpaste, i went out for the day, my room was cleaned when I returned, I noticed the cleaners placed 2 pieces of mini toothpaste for me at the sink. :) 3. when I ordered delivery items from ********. the counter staff sent to my room using their robot, which is such a cute sight. 4. the breakfast spread are rather decent 5. Hotel is generous with drinking water, alot of hotels in China seemed to have a capped limit in providing drinking water bottles per room day. but this hotel really surprised me. 6. love the convenience of self service laundromat at the hotel too, really convenient for me. I would love to stay at this hotel should I travel to Xian again! thank you so much!