Wuhan Royal Suites & Towers Hotel

1.辦理入住人員態度差.2.酒店備品差.3.熱水時冷時熱.4.熨衣板太臟了，無力吐槽！一家五星接待酒店做成這樣，真的失望，高端商旅慎入！硬件可以，軟件拉胯！

説實在的，第一次住他家，完全是看在攜程推薦。酒店不算難找，房間面積挺大的，但是設施老舊，不管是電梯還是房間的配套都好多年了，肯定不是18年翻新的。衞生也是做的及其差，角落異物，塵土，還有玻璃上水垢都沒清理。再就是早餐，加的早餐是60元一位，兩位120。不説價格問題，品種少，味道一般，主要是雞肉還變味了。前台接待還是挺客氣。

特別感謝一下酒店前台以及禮賓處！不是第一次來住這個酒店，但是由於這次是陪小朋友過生日，我要求佈置一個party房後酒店工作人員主動提出送蛋糕的服務，由於我自己準備了就婉拒了，後又因為我要給寶貝驚喜，特地和禮賓服務打了招呼晚上23:57分安排小機器人把蛋糕送上房間，晚上值班的小哥哥也非常用心，還有部分員工一起寫的賀卡，看了真的挺感動的，套房大床房也挺舒服的，賓至如歸不過如此啦！

大廳亂，地庫臟，晚上壁燈不能關，折騰到12點多，把電路弄好，孩子一天沒睡好，哎，特意定的家庭房，5星級，還不如住個亞朵、麗楓的環境、態度。

非常差的一次入住體驗，我和女朋友定的套房，入住當天遊玩比較辛苦，下午在酒店休息了一會兒，大概五六點左右，有服務員按門鈴，因我在卧室休息，聽到後準備穿衣服開門詢問情況，當我正在跟門口服務員迴應稍等的時候，服務員已經自己刷卡進來我房間了，這時候我還沒來得及穿衣服，幸好我們都在卧室，與大門並非正對，服務員告知説要來看看馬桶的水管是不是換新的，因我與女朋友都沒穿衣服，簡單迴應以後就讓她走了，因不想影響遊玩心情，沒有當場跟酒店爭執此事，目前回想起來簡直差勁到極點！！！！作為準五星級酒店，未經客人同意私自開房間門進入，我們客人的私隱怎麼辦？？差勁！！！另外此酒店臨近地鐵口，噪音特別特別特別大！

我是看了點評才選擇入住這家酒店，結果沒有像其他點評中説的那麼好，哪有什麼歡迎水果，哪有什麼貼心管家，一大早樓上就吵吵鬧鬧，打前台電話説是裝修，根本就沒人管，外賣也是打了前台電話才有評論中的機器人送上樓，總體一般吧。

Nice good looking hotel on the outside. Near to the subway, 2min walk. The rooms not that modern facilitated. Especially the old school shower tap, really had a hard time tuning to get correct water temperature. The airconditioning is dusty and did not show correct temperature. Sound very loud rattle when on middle wind. The air conditioning can auto off in the middle of the night. Had to wake in sweat to on it again. Good thing is breakfast is good, nice coffee and noodles.

They take a 600yuan fee when you get there (just so you know. It is not advertised anywhere). Staff is very friendly and nice and everything is clean. There are two “Lady Floors” in the hotel. Breakfast is correct, if you are looking for nice toasts, it is not the place. The rest is ok. The location is really nice, it is a short walk to the river and then you walk around the park. Actually, it may be the best part of this hotel! It was a nice stay, but I wouldn’t repeat, the “vibe” of is not my style.

We had a very pleasant stay. A metro station is right nearby the hotel, which is super convenient. The hotel is located near the former foreign concession and near the Bund, which is nice also. The room was elegantly decorated, spacious and comfortable. Many breakfast options in the street behind the hotel.