ホテル インディゴ ウィンストン セーラム ダウンタウン IHG ホテル(Hotel Indigo Winston-Salem Downtown)

Hotel staff was outstanding, good value for money and great downtown location.

Our first room looked as if someone slept in the bed. The 2nd room you can see the dust layer on the side tables, we were provided w two towels one had make up on it. I just expected better from a hotel that charges almost $200 a night

There was confusion with check in and almost made us re book a new night. There was also no parking near by had to park 1 block away. During my stay I was woken up at 7am with kids running down the hallway slamming doors. Arrived at 3am so rest was needed. Regret staying here.

Overall the hotel was nice and our room was spacious and clean. However, we arrived in the pouring rain and did not realize that the hotel has no onsite parking and valet parking is the only option. When I called to inquire about parking the lady I spoke to was not very helpful. We had to double park halfway in the road and unload our own luggage in the downpour. There was no overhang and we were drenched. Once checked in, we went to our room where there was neither a microwave or a mini fridge. I inquired about a refrigerator (which I cannot ever remember having a hotel room that did not come equipped with one) and was told that they are only on request and none were available.

We have stayed at the Indigo several times. So easy to walk to venues and downtown restaurants. Also safe.

The building was unique and in good repair, the service was poor. It took the girl at the counter 17 mins to get me checked in. I was the only guest waiting. There was a gap under the door in my room 200 something that was 2 inches or larger, I heard every toilet flush. My shower had visible debris coming off the floor. The area around the hotel seemed nice.

Overall, fantastic experience. From the check-in to the valet parking, everyone extremely friendly. The room was very spacious with very nice finishes. Extremely comfortable bed. We will definitely be back!

This is a good hotel. There aren’t many options in Winston- Salem downtown, but I felt like this was one of the best in that context and was happy to stay there. Nice staff, decent breakfast, and clean room. Unfortunately, we were placed in a room by the elevator, so had to endure a lot of noise over the weekend.

Property apparently under-staffed on weekend. Had to seek out staff at front desk and coffee bar after 7 AM. Parking was inconvenient. No soap in shower. Property clean and otherwise as convenient as expected but wouldn’t stay again.