ザ ベン ウェスト パーム、オートグラフ コレクション(The Ben, Autograph Collection)

The property was nice but the staff was not very knowledgeable or helpful. The area around it was great where the restaurants are but we were followed by several sketchy characters and one night at dinner there was a disturbing dispute between a husband, wife and kids on the corner of the property involving the cops. We also called the front desk for the 6 AM yoga class the night before confirming the location and time and the instructor didn’t show up. When I talked to the staff they acted unaware and there are signs in every room as well as the elevator and we called to confirm. We made the most of our trip and I have never left a review that wasn’t positive but it was one thing after the other. There were a couple incredible staff members that were the only reason we didn’t leave the property.

Excellent hotel with a welcoming staff and lovely rooms. This hotel is a gem! The rooftop pool area is amazing and nightlife is perfect. All of your employees are so friendly and helpful. Love this place!

Incredible hotel and the amenities were 5 star ⭐️ Highly recommend for couples and families!

Great property and very u ique classy style!! Would defi itely stay there again. The only issue was cleaning crew using pressureb washers at 3am in parking lot!!

The Ben Hotel is centrally located easy drive to Worth Ave and surrounding areas! I love the rooftop bar and the pool area! The rooms are a great size and very comfortable beds. Nice and friendly staff always available for anything you need!

Beautiful property, outstanding & attentive staff made our stay delightful!

Beautiful property, great room, great area - pretty noisy rooftop area but thankfully, it wound down around 11:30 pm/12 am.

Very good experience. The hotel is quite nicely designed and decorated. My room was spacious and well appointed. The staff was helpful and polite. Actually, the only odd thing was the mid-spelled menus in the chic upscale Restaurant. “Main” Lobster? “Waygu” Beef? “Shrimp(s)”? I understand that this seems picky, however I would expect more from a hotel that is so carefully designed.

Had a lovely three night stay to celebrate our anniversary. The property was outstanding and conveniently located to access shops and dining venues without needing a car. The staff was very welcoming and helpful with recommendations.Would highly recommend.