First off, the good: the lady who checked me in was extremely friendly and helped find some dining in the area. Very happy with the customer service. The AC in the room was also amazing as I was there on two 40deg Sydney days. It is also close to the train station.
However, the room was horrible. I paid extra for an ensuite. There was what appeared to be dried blood on the toilet seat. There was no door handle on the inside of the shower sliding door. Someone else’s soap bar was left over at the bottom of the shower. My sheets had dried blood on them. The bed was so uncomfortable, the springs were painful. The room was extremely dirty in general.
I booked for 4 nights, slept there on the first night, found another place to stay on the second night and checked out that morning and got a different hotel. Thankfully I was refunded for the 2 nights I didn’t use. I also took photos of all of this should they wish to see.
If the rooms were cleaned properly then it would be a very good value-for-money hotel. It’s right on top of a pub that is open late which is always a benefit. It has great potential but failed to deliver.
自動翻訳