ビヤエルモサ マリオット ホテル(Villahermosa Marriott Hotel)

Tattered conditions. What i can’t understand is that even a badly rundown ironing board was provided in my room. Is that so difficult to replace it with a new or at least an intact one?

This is good hotel in heart of city and it is shopping center hotel

Viejito pero bonitos

Al llegar al hotel me dijeron que no tenia reservación, que no estaba pagado (cuando ya me habían hecho el cargo) y que me tenia que ir a otro hotel Escogí ese hotel por la ubicación no por el precio o por otras características. Por lo cual cambiarme de hotel supuso un problema grande. Al final me consiguieron otro hotel pero me hicieron otro cargo. Nunca recomendaría usar trip como plataforma de viajes ni el hotel Marriot.

First hotel that had a scale in the bathroom, cool. Very friendly staff, great restaurant.

The bell boy was absolutely the best. The front desk check in was horrible. We arrived after 3 pm which is check in time and our room was not available. We literally waited 1.5 hours for our room, this was unacceptable. We asked to speak to the manager and were upgraded within 1/2 an hour. We planned this trip months ago, we are Marriott bonvoy members.

During my first 3 o 4 days no hot water and the lobby did not have air condition. We talked to the reception people and they did not care less. to make me happy the offered me a beer and by the way I do not drink. please review who you put in the lobby. they are causing a big damage to the reputation of the Marriott.

The constant stench of the air conditioner ducts smell of humidity that is associated with air ducts full of mold it’s unbearable. It surprises me Marriott Brand puts in jeopardy it’s name

It was a nice holiday in a proper acommodation