ホリデイ イン エクスプレス ベニス IHG ホテル(Holiday Inn Express Venice)

クリーンルームとフレンドリーなスタッフ

シャワーエリアのバスルームを除いて、すべてが素晴らしかったです。別の部屋を確保することについて尋ねたところ、条件について申し訳ないと言われました。問題は、彼らが私たちにIHGの5000ポイントを与えようとしていたことでした。サードパーティ製であるため、それ以外は何も提供できないと言われました。部屋の状態の補償として何かをくれるということで、まるで赤毛の継子のように扱われたように感じました。

We had a great experience with this hotel. The gentleman, Cleveland, was extremely pleasant, helpful, and went above and beyond.

Unfortunately there were children running and screaming up and down the hallway during the night. We called the front desk and someone came and told the parents to have them stop, but as soon as that person left, they started all over again. Not a good night’s sleep! The breakfast buffet was wonderful! The lady in charge was very attentive to refilling the buffet and the cleanliness of the area. The check in staff was very friendly.

Clean rooms and super friendly staff! Delicious breakfast up to par with other Holiday Inns. We appreciate the dependability of this hotel chain.

Easy check in and friendly staff. Rooms are very clean. Excellent free breakfast in the morning, I just feel it should start earlier then 7am for us early risers. Convenient to beaches and downtown Venice. I would stay here again.

This property was average, no towels for pool, damaged items in the room, limited services, very musky smells in the corridors. It was close to the highway and many restaurants were nearby - a plus. The tiniest pool for a hotel near the beach I’ve ever seen😢

Far from a comfortable stay! First room I was assigned gradually got hotter and hotter. Tried to call the front desk and the phone wouldnt work. Tried calling the hotel from my cell phone and the line wouldn’t connect after following the prompts. Went to the lobby to switch rooms. The front desk agent was not kind at all. Seemed to be bothered about my request when I explained the ac and phone issue. Cut me off as I was telling her about trying to call on my phone. Rude… got to my next room which was very cool but had a horrendous stench! Went back down to the lobby, met with annoyance again by the agent and switched me again. The final room was cool and had a better scent but still not a fresh one. Mattress was very pilly, no pad, pillows had no support at all! And worse, the walls are so insanely thin I could hear every single thing my neighbor did. Blowing his nose, microwaving food, talking on the phone, belching peeing…. All of it!! Will not stay here again!!!

Mold on the ceiling. Bed sunk 4 inches in the middle. Musty smell in the room. Shower drain was 1/4" to high, water layed in shower.