マントラ ハービー ベイ(Mantra Hervey Bay)

The location is good. And the customer service of the receptionists are awesome, gave us a big smiles and very responsive.

Wifi isn’t great, otherwise happy with out stay at Mantra Hervey Bay.

Great location and view

Great no problems quite and peaceful

The hotel was amazing as per usual, however the new staff member had no idea about the facilities and what each room had in them. We had a heap of microwave items we disposed of , just to find there was a microwave after being told there definitely wasn’t one. Maybe the staff need to look in the rooms every once and a while .

酒店工作人員都很禮貌客氣，但酒店的硬件實往確實太差了，塑料的馬桶蓋坐上去怕被壓壞，房間很小狹窄肯定沒有宣傳介紹的30平方，二個單人床，床上用品也很粗糙簡陋。空調就在床頭邊，空調外機在離床3一4米的室外，噪聲隆隆，每晚都是煎熬。所謂的陽台看了沒有外出的慾望，很小還放着空調外機。洗澡水壓力大水流小，可以説是節能也可以説是摳門。酒店每週打掃一次，預訂時也沒説明（也有可能本人疏忽）。在這個小鎮待了二天，沒啥可玩，東逛逛西坐坐，就是不想回酒店。

Check in was easy and very friendly, the room however was stuck up in a corner with very poor views considering we had a balcony. Room facilities were very good and well equipped.

Not four star, dirty and tired, great location, moved rooms second day, because of ac noise that couldn’t be fixed, second room not as nice as first, little concern or apology my situation?

Overpriced for dated room and amenities. Bathroom and laundry in one was very crammed and the shower/bath was barely big enough to stand in. Only one air conditioner on the opposite side of the living area to the bedrooms made it quite uncomfortable to sleep. For the price of the room, there is much better and cheaper options nearby. Electronic room key was faulty and wouldn’t open room and had to get new ones.