アラリヤ ビーチ リゾート アンド スパ(Araliya Beach Resort & Spa Unawatuna)

貴了點，但乾淨，吃的還勉強能符合中國人的胃

不推薦中國人入住 1. 酒店前台check in的時間超過了40分鐘，是在蘭卡入住效率最低的店，疑似給後來的白人先辦理check in且來回要求簽字文件和帶領去房間又回前台，體驗極差。 2. 酒店雖然配了除濕機，但是本次行程入住9家hotel裏最潮濕的一家，同行小夥伴爆發急性濕疹。自帶的床單躺上去就是潮的 3. 電源插銷不合理，床頭左側沒有，近點的衹有小桌子上有一個電源插座，其次就是對面電視下方了。

避雷！！！千萬不要住這家酒店，在斯里蘭卡9天住的最差的酒店，沒有之一。 每年都會出去旅行，預訂的酒店近50家，頭一次給差評！ 優點： 房間大，海景還不錯。 缺點： 1. 房間潮濕陰冷，屋子一股發黴味道，床單很潮濕。由於房間潮濕導致屋子很冷，跟地窖一樣，晚上睡覺穿的長袖衞衣還被凍醒，又冷又濕，太難受了，蘭卡接近30度的氣温，不開空調的情況下都能被凍着，也是服了。 2.入住需要佩戴手環，手環是塑料的，挺鋒利，而且摘不下來，很容易傷到自己，我晚上睡覺就被自己劃傷好幾次。 3.馬桶有一股説不上來的味道，噁心到了，讓服務生打掃後也沒用，還噴了一屋子清新劑，薰死了。 4.房間潮濕導致紙巾都是濕了，發黴沒法使用。 5.酒店沒有當地特色，土不啦嘰的，人巨多，海灘全是人，混亂不堪，擺滿了躺椅，海上全是漁船，海里全是當地人，下餃子一樣，沙灘毛巾需要出示酒店的卡片才能換到，否則收費，間接説明沙灘混亂，什麼人都有。 6.酒店預訂不是攜程自己，是攜程通過代理訂的，出問題解決非常麻煩，而且酒店服務巨差，反應多次問題都不能解決，堅決不給退房，最終我們提前離店，房費不要了，住的太難受糟心。

Had the most pleasant staff attend to a very high level of of customer service, friendly, and very professional approach. I've travelled and stayed in 5 star hotels around the world. These 3 individuals deserve a big round of applause. Kushani, Moksha, Sanvidu. Keep up the good work. You made a difference in our stay. Much love.

Beautiful location food and service was excellent. Buffet was fresh and tasty, beach club was beautiful kept and very safe for families and kushani and nimandi was very helpful and showed us around and was very professional and friendly. Highly Recommend A+++

Nice place in unawatuna .clean hotel with good service kushani & nimnadi thanks.we really enjoyed it nice stay beautiful

Our guide booked a day pass for us here. Upon arrival they changed the price quoted saying that we were miss quoted despite showing the messages we received from the hotel. After 30 minutes of them scrambling, helping other guest while we waited and we wanted to leave they finally agreed with no apology offered. After lunch, my wife asked if she could take away some rice for our infant who had not eaten yet and the chef kindly obliged. When my wife existed the restaurant the host made out as if she had stolen food and made a massive scene. After explaining the situation and the chef being called in the situation was rectified but was really unnecessary... Next to the sunbathing area there is a dive school and one gentlemen working there made himself comfortable by leaning over the fence and staring at the sunbathers which made the ladies feel uneasy. I'm sure its a good hotel but they need to brush up on some common decency

Great place to stay loved the Hotel and the staff is so kind and serviable Spécially Dharshana Aslam Nishakya Dasuni and Kelum

Awesome new hotel! Nestled in the beautiful bay of Unawatuna . The staff are very professional and helpful . Special thank you to the feeding team - Aslam , Dharsha , Tharush,Iroshini and Thasuni