ホリデイ イン エクスプレス エアポート - ツーソン IHG ホテル(Holiday Inn Express Tucson-Airport)

プールは汚かった！泳ぐためだけに自分で掃除してしまいました。部屋はとても古く、古い家具のようなにおいがしました。唯一の良いことは朝食でした。

多くのレストランの中心にあります。素敵な、きれいなホテル。

Staff was professional. Management needs to invest in cleaning and updating the property.

The hotel was very clean and the staff were proactive in providing good service. The breakfast was of a good quality too.

We had a very good experience at this hotel, we were there to see the Saguaro National Park and friends in Sierra Vista before we drove to Grand Canyon so this was perfectly positioned for us to get to all of these places without having to drive through town traffic. Service was excellent at the hotel. It was quiet, it was comfortable, it was clean, I felt safe and breakfast was good. Would definitely stay here again.

Very clean and nice staff. Breakfast was good. Clean.

I arrived late and the door to the hotel was locked. As I waited, a van pulled up with airline employees. When they came through the double doors, they spoke, but the hotel employee did not. Once she opened the door she immediately attended to the airline employees and not me who had been waiting. I recieved no apology, no explanation and was told she would help me at the other end of the counter while she attended to the airline staff. It was very off-putting not to have been greeted or given an explanation. It was also dangerous for me to stand outside trying to reach a hotel employee that late at night. There was no note, no automatic telephone response and no one answering the phone. Once I was checked in, she didn't even offer me water as a way of acknowledging the oversight. Complete fail. The main line phone should have routed to an automated message, to an answering service, or a live person should have picked up. Or, if someone had to do a pick up, other staff should have been at the front desk. Completely irresponsible to leave the front desk unattended or unavailable for travelers arriving after a late evening flight.

Such a lovely room, the whitest duvet covers and towels all making the room so bright and clean. Not a single bit of dust anywhere. Breakfast was my favorite with the cheese omelets, turkey and pork sausages along with all the other usual choices. Everyone working there smiled and some engaged us in conversation, making our stay feel as if we're with family. I know you had little if anything to do with it, but out in back of the hotel we spotted a male and female Great Horned Owl couple sitting together in a tree. Score!

A good place to stay, very comfortable and good breakfast