クリスタル ロッジ ホテル(The Crystal Lodge Hotel)

一般的價格，一般的服務

Not nice at all, had to leave early & book elsewhere.

房問幹淨，服務員熱情好客

The location is good,

It’s good . Booked for a room with private toilet but had a little problem but was changed for a room with shared bathroom, staffs there were very friendly and helpful. Can’t complain much. Room was very neat and clean.

Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.

Was nice enough, not overly fancy. Communal bathrooms for rooms which was a little awkward but fine. Rooms were clean but bathroom could be cleaner. Minimal contact with staff but we’re friendly enough when engaged.

Virtual Agent Today Virtual Agent Hi, I'm your Virtual Agent 👋 Virtual Agent I'm a chatbot, available 24/7 to help with your travel needs. What would you like to do? Get refund status Virtual Agent Refunds are taking longer than normal. We apologise for any wait and appreciate your patience! Keep going for details. What's the email address or phone number for this booking? The hotel hotel should be shut down, it disgusting degrading dirty, filthy blanket the place doesn't cater for a disabled person even though I emailed twice with no response of having a ground floor. On arrival I was forced to mount about 20 steps by the time I got up to the box room I was tired and breathlessness 😫 shortly after I needed to use the toilet there was **** on the floor which I nearly slipped. The bed room bed cover had **** on it, it was smelly like someone had *** in there. The room smelt stagnant, I didn't wash in bathroom needed to get back to the hospital fast. This place seems like a knocking shop. No to crystal hotel.

The staff were very helpful but the bed mattress really uncomfortable and the shared bathroom in need of decorating and modernising. The disappointment was the pictures advertising the property is very misleading I actually thought there was a garden area with seating in fact it was very overgrown and very uninviting. A lot of money paid for this budget hotel for 1 night.