ホリデイ イン エクスプレス タンパ ノンス I-75 - ユニバーシティ エリア IHG ホテル(Holiday Inn Express Tampa N I-75 - University Area)

衞生一般，餐廳差一點點

新年倒記時後入住酒店，房間的暖氣有問題，又是半夜，就忍了一晚。床單洗得不是很乾凈。太累了就將就了。酒店設施還可以。

The staff was wonderful but the breakfast was very limited due to the pancake machine being down and running out of plates. The carpeting can use some updating due to the stains but I'm sure that was caused by guest that don't care about what it cost for a business to maintain the grounds.

No one was at the front desk for me to check-in. After waiting a while I left then came back about an hour later and someone showed up about 10 minutes later to check me in. There is a sign at the front desk that says they will be back as they’re helping another guest, however the front desk seems to be unattended most of the time. Hotel seems to be unkept overall. Ice machines not working, hallways not vacuumed, AC not working properly, some rooms unlocked with no doorknobs.

The hotel was very run down and dirty. Carpets throughout were stained and very dirty looking. Walls were covered in dirty smudges. Box spring in one of our rooms was missing the cover so you could see how deeply stained it was. Thebother room had cockroaches crawling out of the broken grout in the bathroom. Needless to say, we immediately asked for a refund and left the hotel. Do not waste your money here!

Property was very rundown, and cleanliness was very bad. Dirty bathroom floor, very dirty carpet. Lighting was awful because only 2 lamps with dim bulbs. Two beds were different heights (at least a 4" difference). Could barely reach the higher bed. I would never stay there again.

This may be my last stay in a IHG brand hotel. I’m honestly shocked that IHG would let one of their properties fall this far into disrepair. From the outside the hotel looked nice enough. Inside it was a wreck. Filthy carpet, peeling wallpaper, damaged furniture, an icky bathroom, and a tiny tv that was bolted to the wall facing away from both the bed and the couch (what?). Refer to pictures for some examples. Service was subpar also. After waiting several minutes at the desk I had to shout for someone to come check me in (it was still daylight outside). Later I asked the clerk about the TV. He just said that was the way they were mounted and they can’t be adjusted to point to the bed or couch. We paid over $200/night. Hotels in Tampa are apparently expensive in general but for $200 I expect a clean, orderly property. This felt more like an $80 room. Tonight we’re staying at a Fairfield instead. It cost about $100 more per night but it’s soooo clean and features two giant TVs…one for the bed, one for the couch. Get it together, IHG. Seriously.

We were staying there for my daughters college graduation. At check-in we were informed that they had no rooms available. They had overbooked.

Kept getting locked out of room only 1 out of 5 days our room was cleaned had to keep going to get towels etc. no elevator food tasted like cardboard!! Never have I experienced a holiday inn express like this!! Stay away!!!