エコノ ロッジ イン & スイーツ ヘブンリー ヴィレッジ エリア(Econo Lodge Inn & Suites Heavenly Village Area)

Was kind of disappointed because the pictures and description did not fit the accommodation or the facility itself I don't think that I would stay there again

Room is clean. Front desk clerk was very accommodating.

I was pleasantly surprised by all the upgrades to the rooms, i.e. the new furniture, paint, tv, heaters, etc.

First able their remodololing the hotel there’s a mess all over, secondly our room had like fleas I was itching all over the floors were super dirty and the room was soo cold we had to leave the heater on and that heater was so old it was super noisy,

The exterior is in really bad shape. The room we were given had construction debri in front of the door and still needed to be cleaned at 4pm. we had to drive back to get another room because it was around the corner. There was no cream or sugar for coffee maker. Lobby coffee was a half a block away. Heater was loud. Kept waking us up. The only positive, the bed was mostly comfortable. Would not stay again.

I liked that they had Keurig coffee. The sheets and towels were clean. The motel was very run down and dirty. The pool hadn’t been in use for years. Our bathroom sink was cracked, the toilet top was cracked, the floor was cracked and the air conditioner looked like it would fall off the wall and would start on fire if turned on.

The room was really dirty such as the bathroom and the armchair in the bedroom. The upper portion of the walls in the bathroom was filled with drip marks with a brown hue. The fabric armchair was so dirty I could not believe any hotel would not throw it out. Other than those two unbelievable dirty places there was the somewhat typical, somewhat acceptable, “budget” hotel issues such as the gunky light switches and a bed light not working. There was not clothing hangers on the rack. The lady at the front desk was nice.

The conditions were so poor I refused to stay there. Econo Lodge and ******* are now saying they will not refund the fee. Absolutely unacceptable. Terrible service from *******. Horrendous hotel. Terrible experience on all fronts. Do not use *******. Do not stay at this place.

Ice machine not working I was charge extra for my dog which was not specifics Also no body soap in the room