アスコット オーチャード シンガポール(Ascott Orchard Singapore)

酒店位置好，去烏節路很方便，服務和打掃都很滿意，房間空間也不錯，住着舒服。空調聲略大，但並不會影響到我休息。還是很推薦！

We stayed 4 nights in Ascott Orchard for our wedding anniversary. While the location was perfect and hotel was clean and new, I think there is room for improvement in terms of service. First, the hotel does not provide any complimentary cake or drinks for special celebrations or any wishes from the check in staff even when we informed them. Second, the hotel uses dispenser water machines to be more environmentally friendly. However, the one in the room is high tech and complicated to use without any instructions. At the gym, there were no paper cups for water dispenser for the 4 days even after informing them. So nobody follow-up after highlighting to the staff. In summary, it’s not 5 star level by the normal Asian standards.

來之前預訂了兩晚。房間性價比非常差，一家人定了一個套房，一張大床，兩張1米的小床。進門就看到一衹大蟑螂，果斷踩死，房間黴味很重，地毯沒有清理乾淨，衞生情況很差，沒有礦泉水。第一晚因為到的時間比較晚，就忍痛住下了。當晚請攜程幫忙聯繫了酒店，希望第二晚取消預訂，被酒店斷然拒絕了，而且態度非常惡劣，很不友好。第二天實在待不下去了，幸好之前買了取消險，果斷換了酒店，再也不會在住這個酒店了。

房間佈局合理 寬敞整潔 即便春節期間都每日打掃 大年初一還有新鮮水果 泳池邊的lounge還有拿鐵、twg，小住十分舒適

服務非常一般。本來訂錯了，2小時後發現想取消，結果攜程溝通無效。我衹好酒店前台詢問，孰料小姐姐態度非常強硬，不能退不能改。所以想訂的朋友要小心了，這家酒店一點餘地都不留，哪怕我是它的常客。反正下次不再訂了。 基本沒啥服務，簡單送送毛巾搞搞衞生而已，其它就別指望了。另外早餐很單調，衹有Kith，天天千篇一律。

位置在烏節路，很方便購物。房間很舒服。

Service was good. Checkin was smooth and all enquiries answered. I love the huge pillows in the room. Nice view of pool. Impressed by the kitchenette for its cutlery and plates/bowls/glasses. Furniture was a little worn out ie bedframe. Room service by Kith was delivered promptly but in a paper bag rather rather than hotel plates. Overall a peaceful hotel stay and I enjoyed the nice hospitality.

Great spacious place with nice pool. My daughter and I enjoyed ourselves!