Good hotel. Nice, clean, and central.
The bed had a plastic bit jutting out.
That scratched and almost cut my leg. That's still apparent, red and tender after 4 days.
Called reception. Very helpful apologetic lady came. Brought dressing for wound.
Offered to charge rooms. Brought fruit.
Brought engineer. They sorted the issue.
Then for personal reasons, I needed to leave earlier than 5 days.
The hotel refused to refund 3 days.
After trip. Com intervention, offered 2 days refund.
My stay was 2 nights.
So, a mixed feeling review.
自動翻訳