My only go to Hotel in Shantou. Stayed there for at-least 6 times. Good customers focus service from staff service from bell hop , reception, housekeeping to Sheraton Club’s GROs. Especially Ms Leung , Eleven for their assistance & attention to my family.
Suggest that hotel interiors need upgrading & to start upgrading soon to retain long term customers. . Definitely will be back.
自動翻訳
ゲスト
2024年3月26日
Very nice hotel and very good staff even can’t speak proper English but still will try to help you and explain you very nice rooms.
自動翻訳
ゲスト
2023年9月21日
The stay was for one day only. In general, all was good. Cannot elaborate
Hope to stay again in the future
自動翻訳
ゲスト
2024年1月18日
Shantou Sheraton is located at a very convenient for most of the tourist. Parking is available with many spaces and easily accessible back to our room. I am very impressed with most of their staff - Zoe did a fast and friendly check in upon my arrival and Eleven also did an amazing job during our check out. Most of their staff are well trained and proactive. I will definitely recommend Shamtou Sheraton to anyone coming for a vacation here.
自動翻訳
ゲスト
2023年7月13日
Great stay, was given a free upgrade to sea view room by Monkey Xu and Zoe Ji on check in and also brother and family given a family room which was very helpful and unexpected.
Hotel in a great location, very clean and has all the amenities you need for a good stay in Shantou.
自動翻訳
Lee Lai Kuen Syria
2023年12月5日
location take 10 minutes walk from the shopping area, not as central as we expect!! The staffs from the Club are very friendly and helpful, the receptionist provide the wrong informations about the restaurant's address on the list they provided do need the update all the times!! Overall is Okay.........
自動翻訳
Megan
2024年1月2日
Pleasant stay at Sheraton Shantou Hotel. Very helpful staff who went beyond their duty to assist us as we are foreigners and are unfamiliar with the area. Mainly You Gan Zhi, Eleven Ye and Molly Huang. They could remember our face to greet us after our check-in at the reception counter. Keep up the good work. We will definitely fly there to relax again when we have the opportunities.
自動翻訳
Antonio the Great
2023年10月3日
Overall very satisfied with services provided, especially Miss Su(徐) concierge Mr 沈 ,Hairy and driver of the chartered MPV car 謝海