We stayed at this property and had several issues along the way including the valet losing the key card for a Tesla (thankfully was able to drive home using the phone as a key), missing garage door opener from the car, no housekeeping done until requested, poor communication on how some of these problems would be handled and compensated for and then never followed through on what they had suggested. Staff seem quite unhappy and many just don’t seem to care which is unfortunate and it sounds like management is not Overly supportive of their staff, understaffing issues, trying to cut/save costs but it’s apparent by the problems it’s creating.
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