ラインス ローラス - 大人限定(Ryans Lolas - Adults Only)

Not bad

Visited as a group of 12 for my friends hen do and had the most amazing time. The hotel itself is perfect, very modern beautiful pool area with lots of options such as day beds, bean bags, sun loungers. Bar prices were very reasonable and drinks of good standard (strawberry daq’s were lovely!) We had breakfast included which was also lovely and something for everyone. Rooms were modern, great air on and mini bars and English tv. Couldn’t recommended this hotel enough so glad we booked it for our stay.

From the moment we arrived, the service was fabulous. A lovely chilled vibe and funky design with well thought out little touches. The receptionist was extremely helpful and gave us hints and tips. Our room was a studio, which was large with plenty of space, the bed was extremely comfortable, we asked for an extra pillow each and no problem, provided immediately, Bathroom was great and the power shower was brilliant. Air-conditioning was spot and a great relief from the 32 degree heat. Pool area is brilliant, sun beds readily available and the pool was so inviting and it was just such a relaxed vibe all day. The service around the pool was fantastic too and a special mention for Andrea, who was really nice, pleasant and a credit to your hotel. Food was exceptional and we loved the quirkiness of the menu, i would definitely recommend eating here. Good location, easily get a water taxi (less than 5 minute walk) for 4 euros each or a 15 minute walk to the main ***** area. The only reason it isn't a 5 star review is because as non-smokers we found it uncomfortable that smokers can smoke anywhere around the pool. Maybe, have a smoking area and a non-smoking area to satisfy everyone. Would highly recommend this hotel, thanks for making it a really enjoyable stay.

I spent a wonderful time at the hotel the stuff was helpful and friendly and really very kind

We booked this hotel as it was new and we were quite last minute so there was not a huge amount of choice. When we checked in, it was explained that they had only just opened and there may be a few teething problems, but to be honest, we had a really good experience. We had an upgraded room which was really spacious, and everything was fresh & new. The bed was on the firmer side but that doesn’t bother me. The hotel itself was quiet and in a quiet area which was perfect for us as we just wanted to chill during the day. A previous reviewer had said there was no atmosphere around the pool, but there was a DJ on and it was nice chill vibes which suited us perfectly. Set majority of staff are very friendly. The food and drinks we’re good. I would stay here again, and I think we have had it at its best time when it’s pretty quiet and everything is new. Sidenote… Taxis are a bit of a nightmare in Ibiza. Reception help as much as they can but this is really not their issue. The issue is not enough taxis at peak times. We were a group of six so needed two taxis ordering and at times one would come straight away and we will be waiting almost an hour for the next , you can’t really hail them in the street either. It’s potluck I’m afraid.

Stayed at this hotel for four nights from 17th-21st July. Honestly could not fault this hotel whatsoever and I totally disagree with any bad reviews written as had such a positive experience. Our room was modern and spacious with a huge balcony. The room was clean and was cleaned each day of our stay with fresh towels offered daily. The pool was great with plenty of sun loungers for all. Music played by the pool with a chilled vibe, a DJ on 2/4 days also. The food was amazing and we ate here 3/4 days. The staff were all extremely friendly and helpful. Special thank you to Barbara who went above and beyond during our stay. Would 100% return and recommend!

AVOID THIS PLACE. The rooms were very small, the beds were uncomfortable. And the room was very dirty. They told us the hotel opened one month ago, it already looks 10 years old. The pillows smelled very bad. The staff doesn’t speak English and is not helpful at all, we asked for a taxi several times they told us it could be here in 5 minutes or one hour. The pool water is disgusting. The whole hotel is very dirty and the housekeeping is very bad, they didn’t clean the floor for 4 days, they forgot to put towels. If you are going to Ibiza AVOID THIS PLACE

Recently stayed at Ryan Lola’s for 4 nights from the 9th July to 13th. The service we received wasn’t the best from the start when we arrived. Some how you lost the deposit that was paid (€619.71) before arriving at the hotel. Therefore we was being charged the full amount for the whole booking. I showed emails between our selfs and my booking confirmation on my bank statements that was paid prior to arrival. It was a back and four effort with my self and the receptionist, were refused to pay the extra €619.71 when it was originally paid. After an hour of trying to sort this out magically the deposit was found and we wasn’t charged the extra €619.71. But no apology was giving. Our room was nice but the shower would leak everywhere when using it. The air con didn’t work at all even tho after complaints was made to reception no one bothered to come look at it and check. It was also leaking on the floor. It wasn’t till the last day for us 12th that someone actually came to look at it. There also power cuts on the 13th July early hours of the morning. We made friends with people next door to us in one of the (stage view rooms) which I can honestly say was in a state. There was hole in the bathroom celling, there was live electrical wires hanging out of the door to the balcony. This is a high health issue if someone touches it can cause a lot of damage. The hotel shouldn’t have opened when it opened, clearly there a lot of issues that need doing and finishing before opening. You advertise it as an event hotel with DJs and a stage, yet there was no events or stage? Rather than a container thats never open. Cleaners as well don’t clean the room properly, no fresh towels was giving, again after having to make a complaint. Honestly this is an unacceptable hotel with very poorly service. It shouldn’t been open early with no finish rooms etc. we was offered a late check out for the rooms for this experience, I feel very disappointed in the service we received up until today with the offer of the late check out. I understand the hotel is new but when you already have two Ryan’s in Ibiza you should know the standard of a hotel. I feel that a hotel makes your experience on holiday when you’re chilling in the room and hotel but for us we didn’t enjoy it at all with all the experiences we had. It didn’t feel clean or safe and also disappointed with our experience. The un clean beds with mould, no fresh towels and air con especially in this heat. I feel like our money was a waste. Are we able come to an agreement and refund one one of the rooms? A form of compensation for this bad experience. Not only the service was shocking out there once back I had two charges on my card one for £132.03 and £85.60. Not one email or call was sent or received by the hotel regarding any extra charges! How they can even charge you for something you don’t know about is unacceptable! Once contacted the hotel they sent me invoices through with the wrong room and name! So

Clean, new, fresh, cool decor, good dining, good pool area, plenty of day beds, rooms fine, comfy beds, big shower, fairly good location, quiet, friendly staff. But please, for the love of God, buy some more ironing equipment or create an “Iron Room” We (your Customers) travel from all over the world with clothes squashed in a suitcase and would like to look nice when we have days/nights out and not look like a bag of washing. We get that people have them in their room, but go and get them if they are finished! Staff very unhelpful with the above and generally slow or occasionally forgetful when asking for food / drink by the pool. Arranging a Taxi can be very hard from here - Although no fault of the hotel may I add. Would I return - I probably would, with my own Iron 🤣