The service of the staff is excellent. Any issues arise, they will help.
The only negative is the location. It is far away from downtown in the suburb. Some tours would not come to the hotel to pick us up. Whenever we went to downtown for a tour, the taxi ride will be a little expensive. But we would not complain as downtown San Jose is not a safe place to stay.
As for this hotel, it is very safe to walk around during day time but not recommended by the staff to walk after dark..
自動翻訳