サンフランシスコのフォーシーズンズ ホテルズ アンド リゾーツホテル

Four Seasons at Embarcadero was simply not worthy of a five-stars hotel. I’ve even completed a survey at the end of our stay which not the general manager reached out instead the administrative assistant. After my message revealing it was a generic response from her, she ghosted right after. Do you think that warranted five-stars for ghosting a guest that just stayed at your property? No. Obviously they simply do not care, which was an utter shame. In addition to that, the check-in process was a complete mess (checking in twice on the same day), room wasn’t ready close to 5pm (despite being asked by their team a couple of days when we will be arriving) and customer service simply was not that of five-stars. Sure, the suite was lovely and so were the corner views but despite how well done those points were - without customer service and being organized and on top of your game, it didn’t warrant five stars at all for a Four Seasons property. For such a pretty penny, this felt like highway robbery.

いつものようにFSでの素晴らしい滞在。私は特にSFとマーケットStに関する最近のすべての報道に少し心配していたと言わなければなりません。私は何年も街に行ったことがありませんが、SFの消滅が大げさに誇張されていると報告することができます。いつものようにFSは外の世界からの休憩です。ベッドはとても快適で、サービスは素晴らしく、素晴らしいバーです。 MKTでの朝食はかなり良いです、いくつかのアイテム(コーンのビーフハッシュ)は逃しますが、他のアイテム(ミガス)はヒットしました。大きな価値。