ノーランドイン アンド スイーツ ローソー(Norland Inn & Suites Roseau)

I had stayed here many years ago and had low expectations for this stay. I was pleasantly surprised by the remodeled rooms. My bed was extremely comfortable. You can hear chatter in hallways and other rooms. Bathrooms upgraded nicely. Very nice staff!

Exterior and bathrooms have been updated. They need to update the beds/bedding. Couches were a little beat up and our “curtain” was a paper beveled sheet taped to the top and it wasn’t even the size of the window.

There was no one at the front desk, and when they got there they gave us one key to a room that already had a guest in it. They seemed very upset to have to fix this. The room was filthy.

No ice makers in hotel were working. Hopefully they were in the middle of construction with our room. The smell was terrible in hallway. Dirty carpets in rooms and hallway. Just a weird vibe going on, so I am assuming they are under construction for updates.

The rooms were abolutely filthy, beds are from the eighties and couch in room was so so so dirty, recliner in room arms were broken,paper shades on windows were ripped and had holes and did not cover the entire window

Housekeeping opened room doors without knocking 3 hours prior to checkout. Front desk clerk was rude and disrespectful to customers when questioned about this. We will never stay at this hotel or recommend it. Take this hotel off your list *******!!!!!!!

I had to leave to work at 4:30 AM and breakfast available when I was awake at 4 AM!

Have stayed here previously. Usually pretty good. Tv didn’t work so the brought new one in. Heat didn’t work set to 85 and lucky if it was 65 degrees in room. Looked like brown fecal matter splattered on wall.by toilet and tissue dispenser. Definitely having housekeeping and maintenance issues.

I liked the ground floor room but the room had a musty odor when I opened the door. I had Lysol spray with me and I used it to clear the sir