ホリデイ イン ロチェスター ューーク - ダウンタウン IHG ホテル(Holiday Inn Rochester NY - Downtown)

under renovation till 2023-12 Breakfast is OK, huge portion

The hotel is relatively old. Really old elevator. Sound can passed from anywhere

房間裏有兩處蜘蛛網，酒店在裝修，倒是不吵但是整體環境很差而且有些路還攔起來了 走廊每個轉角都放了把椅子坐了個人，不知道是住客還是什麼人

酒店有鋼琴可以提供給住店的客人練琴，設施陳舊，周圍環境不好，價格相對其他酒店便宜。

私自多扣費，體驗感差

The hotel is under construction (remodeling) so there is a lot of random stuff in the hallways, but otherwise the room was completely comfortable The one concern on our room was that the lock was not very reliable. Sometimes our keys worked and other times they did not, this was a little frustrating but not too big of a deal.

Apparently, the hotel had been closed for some time when I showed up and no one informed me about it. Ruined my new year’s eve plans!

Overall stay was extraordinary. Just needed time away to myself to relax and get comfortable.

Arrived and was told that they couldn’t make up key cards. They offered to hold onto our luggage while we went to dinner. Upon return, we checked in a d received our key cards. However, strangely, a security person accompanied us to our rooms to ensure we could get in. When we arrived on our floor, we were greeted with a construction site. Drywall dust everywhere, mattresses and bits of furniture strewn through the hall. When we arrived to our respective rooms, we found the entire room full of dust and my colleagues said that the toilet in his room was used but not cleaned. I was aware that this Holiday Inn had some poor reviews before booking, but I didn’t expect to see anything as bizarre as this. It’s great that they’re renovating, but they can’t expect guests to literally sleep in a construction site. The kind attendant at the front desk refunded our credit cards. We booked nice accommodations at another property which we should’ve done from the get-go.