This was u doubtly the WORST hotel stay I have ever had in my life. 1st of all, I arrived a little early, maybe 45 min. No rooms were available whatsoever.... secondly, I was told I couldn't check in before 4 PM And the website clearly said 3 PM... Next I was double billed for my stay, Trip.com billed me but because the payment didn't show in the hotels system, the hotel billed me. I, then had to call the booking company to get it straightened out because the hotel wouldn't be bothered with it. (Took an hour to fix). I finally get to the room, it has no chair in it. Unacceptable... the floors were made of a material that caused condensation if the AC was turned on... and the room had a musty odor emanating from within...
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