ホテル アレックス ジョンソン ラピッド シティ キュリオ コレクション バイ ヒルトン(Hotel Alex Johnson Rapid City, Curio Collection by Hilton)

服務很難想象

Beds were dirty, bed sheets had stains.Carpet needs to be shampoo. Room service did not change them.valet staff was friendly. Beds were suppose to be queen size. Beds were only double size. Check out staff was rude. Hard to comunicate with. Room over all size is smaller than advertised. Room was over priced also. Would not recommend staying here in the future. I am requesting a full refund.

Iron Horse Inn is a classic Deadwood Hotel...rustic, cowboy charm with excellent downtown location. Sheri at front desk is forever helpful and there is a great little breakfast spot, The Wooden Nickel.

The carpet needs cleaning. And the room I had, the bathroom was way too small. And I do not like to have to utilize the valet parking. The hotel should offer something to offset the cost of the parking.

DIRTY!!! Pictures are way nicer than what you get! You must pay for parking….valet is $30 a day! We had to change rooms! Absolutely would not recommended!! Would have stayed elsewhere had it not been so late at night!

Great place to spend the Thanksgiving holiday. The restaurant served an amanzing Thanksgiving meal. We really appreciated it.

Didn’t know they didn’t have free parking. Had to use valet and that was an added expense

Hotel management was Extremely in helpful. I made a mistake in booking, 3rd party booking was helpful to fix the mistake. Management and front desk at Hotel Alex Johnson was the most unhelpful, and honestly rude. At 1 point over the phone I asked to talk to a manager, and was told “no” they are pretty busy… Will never go back.

Cynthia at the front desk was very outgoing, informative, and welcoming. She checked with us twice during the flight