This is an older hotel( not a bad thing) in the Songtan area. It's right near the Entertainment district or SED so food isn't an issue. The water was hot and plentiful, room was clean, AC/Heating and air purifier all worked well.
My issue comes when checking in and speaking with the older male desk workers. I booked via *******, noted down all the animals travelling with us and even called a few days prior about early check in. I was told all these things were fine.
The day of check in they didn't have an available room at the time I'd called to check if it was all right to check in. Our concierge also said that our reservation didn't include our dog which I knew was untrue. He complained about us checking in early and the dog to someone else on the phone. Assuming that neither of us understood korean. It was highly unprofessional and upsetting though I said nothing at the time to avoid conflict.
In that vein there's not a dedicated pet relief area. We were told to just walk her (the dog) in the parking lot where there were only small garden areas where she could do her business. I was highly uncomfortable with that given they were decorative and it simply felt wrong to allow my dog to piddle there.
Overall the convience of location near the base did not outweigh the negatives of the property.
自動翻訳