ベイモント バイ ウィンダム オーセージ ビーチ(Baymont by Wyndham Osage Beach)

1. On the first day of breakfast, there were only bread slices, no eggs, ham and other hot food, and there were no bread slices in the next few days. (Breakfast is included in my order. )2. When I checked in on the first day, I saw that it was very messy and not cleaned. Later, after the hotel staff came in and cleaned it. 3. During I took a shower, I found that there was no shampoo, only conditioner, so I had to call to send it. What's more worse, there was no hot water in the middle of the shower. 4. The air conditioner in the room is particularly dirty and moldy to the naked eye, so I didn't dare to turn on the air conditioner these days. I usually don't give bad reviews. Even if it's just one or two things mentioned above, I won't be angry, but these things together make me feel very bad. Even in the off-season of tourism, there are few customers, but as long as you are open for business, you should try best to do everything well.

Clean nice staff breakfast bags

I was not told any information about the offerings of the hotel (breakfast times, etc). There was crumbs on the floor, especially under chairs. One the first morning of my stay, the breakfast was not ready when the signs said it would be. I was given a handicap-friendly room, and while I am not hating or disrespecting them, I had to sit or bend to get a shower. I’ve stayed in numerous hotels for my job over the years. This goes down as the least satisfactory.

I was put in the adjoining building. The door to the outside was propped open all night, supposedly due to the rain. There was no coffee in the room, no kleenex. The curtain was broken so i pushed a chair up against the wall to hold the curtain against the wall.

The sheets were stained, our door didn’t latch all the way, and breakfast was sp****. Corey- the guy that helped us was great though!

I thought the stay was very comfortable. Sheets and towels nice and soft. The Desk manager (Cory) was dealing with an unruly guest but treated us with respect. On the downside, the TV wasn't connected to the Internet. And the door latch didn't latch smoothly. I had to lift up on the door to get it to engage. Needs to be addressed.

We had a wonderful visit!! Sorry that we didn’t bring our swimsuits!!!! Desk help was wonderful!!!

Some utilities, wafflemaker, telephones didn't work.Carpeting needs cleaning. I realize a new owner has just moved in, however, the hotel manager ignored our complaints. The staff were excellent, but where was the manager/leader??

Interior was very worn and damaged. Carpets were 15 years past replacement needed. Poor repair/remodel efforts on Sheetrock and painting. Water distribution in shower was a mystery for anything but hot water. Usually cool/mild fluctuations in temperature and rarely hot at all. No mention of not having an elevator. I have trouble with stairs. When booking all only my room King Suite and a couple of double bed rooms. When we were there the place was at best 1/3 occupancy. I can only assume the remainder were too poor of a condition to actually rent out. White towels were each stained, cleaned I pray but not a joy to use. I would expect this level of hotel experience to be closer to a $45/ night motel in a rural southern state if that much. Sadly only saw 3 people working there the entire time and it was the same 3 people who also stayed there because of long hours and removed travel time to not die from exhaustion I’m sure. They were very kind and this obviously wasn’t their fault.