ホリデイ イン エクスプレス ホテル & スイーツ オロビル レイク IHG ホテル(Holiday Inn Express & Suites Oroville Lake)

Everytime we have stayed here, the service has been great. The hotels loby and breakfast area are neat and clean. The hotel rooms are always clean and neat.The pool is one of the reasons we stay here. The kids love being able to swim in the winter and the pool area is nice and large.

This place is really nice and clean, the staff was attentive, good customer service and very helpful. The breakfast area was nice, good variety of food and drinks. The room and restroom was nice and clean. The first thing when we first got inside the room everything was working very good except the telephone when I needed to ask a question, there was no tone at all, so I had to use my personal phone to do that which I also told the front desk receptionist about it. But everything else was great, enjoyed the stay and good customer service, very helpful.

I was afraid to stay the night, cancelled our two nights on Christmas day and drove all the way home. I would never stay there. There is homeless people in broke down cars, homeless walking around like zombies. Homeless have taken over this part of town. Hotel looked nice in clean from lobby. Inside there was bars on the food that you could buy. I was scared and had to leave. I am an older women, and didnt feel safe to stay.

Upon initial check in we found dirty, underwear stuffed in the pillows. Got moved to another room in which the thermostat did not work. The staff tried their best but it’s hard to unsee dirty, used underwear upon arrival

Nice friendly staff. Clean and quiet room. Enjoyed our overnight stay for concert at near by ******.

Friendly staff and nice amenities. May have left our electric toothbrush charger though. Will call and see.

Spent 2 nights here. Room was clean. Customers service is Amazing. checking in was a breeze. While checking in Poor front desk host got a crazy guest, moving and breaking his plastic barrier, jamming his card in the machine, making rude unnecessary side comments, making him repeat his clear instructions on how to get to his room. And throught it all he kept his professional mannerisms. Just know you all have a great employee. I would have Lost my marbles and I would have gone off. Second night, the lady was just as amazing! Very friendly. Down side DO NOT PARK IN THE BACK, sketchy people walking at all hours. Woke up the next morning to a flat tire but no nails, no hole?. Sadly We returned to the hotel later than expected that night and all front parking were filled. Next night parked in the front and no issues.

Typical HIE site. Very consistent with room amenities, services and breakfast choices. This is a newer facility so everything is in good condition.

Very good welcome greetings from the front desk. Clean room and bed sheets. The breakfast was excellent a lot of variety food.