コンフォート スイーツ ダウンタウン(Comfort Suites Downtown)

アドベントヘルス病院の近くにあります。部屋がきれい、フ​​ロントの対応が良い、朝食が豊富、富裕層エリアにある、周囲の治安が良くて安全

彼らは素敵です、私はここでの滞在をいつも楽しんでいます...スタッフはいつもとても親切で親切です..ここに滞在するためにいつも邪魔をしません

このホテルは手頃な価格で、清潔で、静かで、快適で、素晴らしい朝食を提供しています。スタッフはフレンドリーで親切です。駐車料金はかかりません。アドベント医療センターをご利用の方に便利です。

私たちは孫娘が赤ちゃんを産んでいたのでそこにいました。また、とても静かで、朝食は美味しく、デスクの人々はとてもフレンドリーでした。古いホテルですが、綺麗に保たれています。

場所も便利で、清潔感も申し分ありませんでした。とても親切なスタッフと無料の朝食。またここに泊まります。

The check-in person the night we arrived was nice. All the other staff went out of their way to not make eye contact (and one even cut me off in breakfast area twice in a rush to get their food). The bedroom in our room was nice, but bathroom had black mold blatantly growing on the wall. Not a little bit of mold, but the whole upper half of one wall had mold spots all over it. And the fire map on the back of our door was from before the hotel was expanded. Yes, the nearest fire stairs are still on the map, but really? You make the building 2x as long, but don't update the fire maps?

Several instances of rude employees. One man would hang out at a side entrance and smoke and refused to move to let customers come or go. Card access to room turned off one hour before checkout time. They don't seem to understand that the customer should come first.

The first issues i had was that the hotel advertised pay at hotel option and they tried charging my card 1 day before my stay i called the verify with the manager on duty which was rude as hell told me that he canceled my reservation because he tried to charge for my stay and my card declined. I proceeded to tell him that my card is locked and im not supposed to charged anyways until I arrived but he could care less and proceeded to say I would have to rebook my room because he couldn't undo tge canceled booking. I ended up booked any reservations even though he was very unprofessional and had no clue what customer service is all about. On the day of check in the front desk representative was nice and professional room was clean and well maintained the morning of check out house keeping knocking at 9:30am asking what time im leaving the room so that they can get to clean the room even though check out time on the hotels website is 12pm .

The room was nice and clean. The staff were friendly and helpful. The breakfast bar, however, was not impressive at all. The waffle maker was not working properly and the food selection was slim to none.