ベストウェスタン オルランド ウエスト(Best Western Orlando West)

Decent grounds, staff competent. May repeat.

Very rude, unprofessional, and non-caring staff. Very awful, unhealthy package as breakfast (Grab & Go). This was a kind of offensive behavior. In one word, it was disgusting.

Outdated with paper-thin walls (hear everything going on in hall, parking lot, and adjacent rooms). Glad we just stayed 1 night... won't be returning.

The sheets and towels had stains. I understood that the location is on a busy highway but the road noise was a bit too loud for me

Absolutely horrible customer service and cleanliness. Not in a good area. Staff does not even let you in the lobby. I felt very unsafe standing outside the window checking in at midnight. We finally got checked in, went to our room, walked in and walked right back out due to the smell and lack of cleanliness of our room. Very sad

The front desk staff was very rude. Very short tempered, hung up on my face as I was asking a question on different days. Overall bad attitude and customer service.

Surprisingly very well maintained older facility and gated plus pool and surrounding landscape was very well maintained.

I had planned a three night stay but left after five minutes. They put in a smoking room room, without being asked, which had ants and stains on the bed.

King non-smoking room on ground floor was clean and comfortable. An older but well-maintained hotel. Chengdu Chinese restaurant next door was excellent choice for dinner