ホリデイ イン エクスプレス オニール IHG ホテル(Holiday Inn Express O'Neill)

The staff was wonderfully friendly and even provided a toy to play with in the pool!

Staff was great. Only had 1 wash cloth in our king bed room and the soap dispenser was mounted to the wall to where you had to dispense the soap and go over the counter about 2 feet to get to the sink. So would have to go over shave kit or makeup kit that was sitting there. Hot tub was under repair or cleaning.

I was extremely disappointed not only in that one of the main amenities (the hot tub) was permanently closed but I found a very alive brown reclus spider in the bathroom and another dead bug on the floor by the refrigerator. When management was told I received 2000 IHG points and an apology. I did not expect to pay top dollar for a cheaper hotels bug worry and lack of sleep. May not bother others but personally have a sever allergic reaction to spiders in particular. Hope any other stays have proven to be as “comfortable” as I am paying for.

Lovely hotel, 20-25 minutes from Ashfall, which was the reason for our trip. This is a great place to stay to do that. Hotel desk staff were very nice & helpful, directing us to a delicious dinner spot! I'd do this again anytime.

An overnight stay in a city we never heard of turned out quite enjoyable. Thanks to staff at Holiday Inn and the Mexican restaurant.

They did a good job with the remodel The room was very nice comfy bed spacious loved the new shades really kept the light out Only suggestion I would have if the towels were somewhat rough The staff was very nice and helpful as well

The staff was so friendly! The whole hotel was clean and orderly and the rooms were comfortable.

Our stay was great and the staff were very friendly and helpful.

Holiday inn express is wayyy overpriced! They cancelled my reservation without calling me. They said they called, but I have zero record of that. Took way too long to check in and the room was mediocre at best.