Holiday Inn Norwich - North

Checked in just after midnight without any problems. Large comfy bed and all the usual amenities. Would stay again

Really nice hotel at an affordable price. Recommended. Staff are very nice too.

房間很乾凈，服務很貼心，房間配了免費飲料和小零食。

The staff were lovely and helpful. The hotel was nice and comfortable. We will happily use this hotel again.

A tired hotel patched up. Great service from all the staff. The building needs attention - power sockets didn't all work, hot water wasn't hot, water pressure very low and such like - all minor on their own, but a full refurb would help a lot, as would better maintenance for the small issues.

Our stay was lovely and relaxing before a flight the following day. Evening meal was very good, breakfast also, good selection. Only negatives our room was a little tired, also the bench seats in the restaurant. Could due with updating.

Pleasant stay, very convenient for our needs. Only downside was same as most UK hotels lack of maintenance. Shaver socket not working , television reception poor.

On the plus side the staff were really friendly and helpful (reception helped us book a taxi) and the choice of food at breakfast was wide. Plentiful free parking on site. On the negative side we could not get a table for dinner until late because of a function (which nobody had told us about) and our room was cold.

The Holiday Inn Norwich is classed as a 4 star hotel, I use it because it is handy for my onward travel. During my recent stay I went to the restaurant to order food and was advised that the restaurant was closed due to a large party ongoing but room service was available. I advised the member of staff that I was meeting colleagues and did not want to eat in my room and as a guest I should have some priority. The member of staff went to speak to the manager and a compromise of a 30 minute wait was agreed, Not great but I agreed as better than sitting in the room or walking to Mcdonalds on a cold night The main lobby of the hotel is very cold as the main doors remain open for long periods plus the warm air blower above was not working when enquired about. Whilst chatting to colleagues we were forced to wear warm coats as it was so cold. The staff at the hotel are great and I do not have an issue with this, but as a regular guest and a IHG member I do have an issue with the availability of food and the temperature within the main areas of the hotel.