GREAT LOCATION but really awful hotel. Staff was not welcoming at check in, no information in rooms about dining options or information about hotel including coffee, etc. Lobby extremely small. 1 elevator, corridor area from elevator to hall extremely tight. Often times there was a line at the elevator. The KEY was this awful large piece that made it difficult to carry if you had a smaller purse. No ice machine? God awful bathrooms, outdated, extremely small, even for NYC standards. I booked this hotel after cancelling another reservation in a more well known chain but I wanted to check out after our first night. Location was perfect for the west village/NYU area but i wouldn't recommend anyone I know to stay here.
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