リウ パレス パラダイス アイランド - 大人限定 - オールインクルーシブ(Riu Palace Paradise Island - Adults Only - All Inclusive)

The staff were excellent. Lobby was beautifully decorated, but then rooms seemed outdated and not as luxurious as lobby area. There is not much to do on bad weather days and the inside bar seemed very dated. The beach was beautiful, but could become over crowded at times. Would go back for food and staff, but that’s it.

Great food, very nice staff. I checked in online and we arrived early to the hotel and was able to get our room right then. That was the best part.

They kept it way too cold inside for no warmer than the weather was. There was no place to go and warm up.

Pros: best food we’ve had at an all inclusive resort! Great view and location - walking distance to ****** & stores at Atlantis. Some shows were good but others just relied on audience participation Cons: Had to get on their app early in morning to get a reservation for specialty restaurants No beach toys like kayaks etc. 2 pools are right next to each other- no real outdoor space at resort except for pools and the beach Elevators were a pain- we were lucky to be put on top floor with great view and huge room but could only use 1 of the 3 elevators to reach our floor. Yet this elevator was shared with the entire resort so it took quite awhile to ever get an elevator. They should have made 1 elevator for upper floors only.

The hotel was old and the food was horrible. We paid for a junior suite with an ocean view and got a small room over looking an abandoned hotel. Hotel is falling apart and it is not maintained. Hotel Manager is rude and not helpful in any way. Way over priced for what you get. We will not go back to a RIU hotel.

I loved the staff. They are friendly but my services were out of their hands because I booked through *******. Un able to keep me close to my friends. No ocean view or view of Atlantis. Couldn’t arrange transportation because I booked through *******

Great property and service. Close to the beach, not overwhelming. Very well appointed and clean. The staff was very friendly. There were plenty of food options. The beach area is beautiful. I was disappointed with the sales folks on the beach area. It was annoying on a daily basis.

The property was well kept up. I felt that it was close and walking distance to the shopping area.

If you book through ******* your customer service is less than if you book directly. Entire toilet moves when you sit on. No dead bolt door lock. No ocean view. House keeping very nice. Hard to book and limited dinner reservations. Front desk unable to answer questions about extended stay because I booked through *******. Loud music way after midnight