We stayed here in 2018 and the property had been recently upgraded (impeccably) at that time, with upgraded fixtures, linens, etc., and offered high end bath products.
Staying here this time was a shock at first. We noticed there is definitely a lower standard in the maintenance and upkeep of the inn. The carpets are worn and dirty looking, repairs in the room done without attention to detail (mismatched drape holders of a cheap material glued to the wall with a dark glue/ caulk, shower re-caulked in places with the same dark/ mismatched substance), bathroom pedestal sink not grounded to floor properly and has surface cracks, no remote to turn on the gas fireplace so we weren't able to enjoy that, and the bath soap was a tiny, paper-thin bar like I've never seen; mismatched shampoo/ conditioner. Most importantly, the outdoor lighting is so low that it's dangerous at night! The breakfast was good and the kitchen staff were so, so nice. We love the house and will likely stay here again but the management really need to improve on the details. Apparently the inn was sold a couple years ago. We'd love to see the pride of ownership the previous owners showed. Three nights, no room cleaning, no phone number to call staff and no response to email request regarding fireplace - disappointing.
自動翻訳