Pros: 1) Staff at the reception are friendly and helpful; they arranged a disposable shaver to be delivered to my room - much appreciated. 2) Location is good, very close to the train station and shuttle bus (route number 1) to NNG airport. 3) Our room is very clean, having comfortable bed, pillows and linens.
Cons: 1) Lifts are small and always crowded. 2) Breakfast is a disgrace… There was no meat, and hardly anything else. My wife and I were fortunate to get some noodle and nibbles. Some people arriving after us complained to the two staff in the breakfast area that “there is no food”. The staff were unapologetic; they defended by saying that “more people are having breakfast today than the number we were given”. And then one of the staff started eating her own breakfast (it was about 9am), something she collected for herself from the breakfast bar, together with the customers. It just shows the lack of training and protocols.
自動翻訳