リゾーツ ワールド キャッツキルズ カジノ(Resorts World Catskills Casino)

Easy to check in and out. Convenient to stay, play, eat and shop all in one place. Clean and the bed was comfortable.

I have traveled around the world no problem with the usual resort hotel fees etc, but all the added fees and auto 20% Gratuities and then some for on site food and drinks while I continue to pump money in ****** is a little heavy and your definitely weighing down the average consumer who would probably stay an extra day or two but won't or return look at the bigger picture

Staff was very friendly and professional Check in was easy. Hotel room was comfortable and very clean. Food was very good. We thoroughly enjoyed our stay.

The room was nice. The extra $33.80 charge to restock coffe, water, toiletries etc was a shock. Outrageous fee. I stayed 1 night. Ill have second thoughts about staying there again.

We love Resorts World but the staff at the front desk was dishonest when I arrived and that caused weeks of unnecessary back and forth.

Overall it was a great spot for a quiet winter vacation. Especially clean. Very friendly staff. Many dining options. Pool/Hot tub was great.

Great service upon arrival. A little disappointed that agent was not aware of ADA accommodations. Asked for a room with a bathtub was given a room with a shower. Too tired after driving to return too front desk. Beautiful room which required the request of an ironing board. The First ironing board was broken, then the second arrived after we gave up waiting. Overall nice weekend.

The room we had is quite large and clean. But the TV is at a 90 degree angle and very uncomfortable to watch. The mattress and pillows are horrible. Very soft. Did not sleep well. There is no room service available. The restaurant offerings are mediocre.

The mattresses were awful. The garbage pails do not come with liners making them unsanitary and hard to dispose. Shampoo and conditioner dispenser are reused and refilled not sure how many times wording which is which are rubbed out and not legible. In addition making it unsanitary when this is touched by so many people using the rooms. Even the cheapest motel gives you closed new bottles of Shampoo.When I booked a massage in the spa the locker and showe room was ice cold with no heat. Sauna was ice cold. Steam room was out of order. They charged an arm and a leg telling me all amenities were included but I could not use any of them due to what I just mentioned above.