ハンプトン イン & スイーツ メンフィス イースト(Hampton Inn & Suites Memphis East)

So much Fun

Germantown很近，小鎮上寧靜安逸，適合出差短暫停留 隔壁馬路有Target，Panda Express 自駕岔路比較多，不小心就上高速 美式早餐不多説，相對Nice

I was there for a business trip. When I booked a doubled bed, I was not aware that microwaves are only in the suites. This posed a major inconvenience for me because of some diet restrictions and I was not able to warm up my food nor was the microwave in the lobby available after 10am.

The hotel is under renovation, so the comforts and extras we are use to at other Hampton Inn & Suites were not available. The room was very clean and the staff was friendly. The breakfast was well stocked with lots of options.

First - This hotel is being renovated. You're not told that when you book. Check-In was problematic. There is a sign on the front door which appears to point to the other door. In reality, both doors are locked and you have to enter from a side entrance. I was not asked if I am a Hilton Honors member (I am) The room appeared to be nice. However, the water in the shower barely gets warm and doesn't stay warm. The sink does have hot water. There will be a problem here since that shower was newly renovated and they will need to get into the plumbing to fix the problem. I like coffee in the room. While there is a coffee maker, the coffee pods don't fit the brand of coffee maker in the room. Breakfast was the highlight of our stay here. The area was pristine and everything was outstanding. Kudos to the woman who made it that way!

The rooms were completely renovated and beautiful. There was a laundry room available. The ice and vending machines were in close proximity of the room. The breakfast bar was awesome. The staff was friendly and helpful, professional.

My only reason for a low rating was they were renovating the hotel. The staff did a good job with all the hassle.

Our stay was very good. Room was spacious and comfortable. The only negative aspect was the construction/remodel that is taking place. The lobby was closed and all lobby functions in a temporary location. Remodel of the rooms is complete and the room was very nice.

This hotel was under reservation and was not provided a notification prior to making a reservation. Upon arrival, there was a makeshift check in desk and very narrow entrance. The room had no soap, laundry bag and tea in the room. We wanted to extend our stay, but when we wanted to do this we found out they had checked us out without our knowledge. We were thoroughly disappointed with this stay.