ステイブリッジ スイーツ マッカレン IHG ホテル(Staybridge Suites Mcallen)

The staff very friendly & helpful. The beds are very comfortable and the shower heads and hot water were on point.

Booked the room for the 27 and was not able to check in but they still kept my money .

SUS HABITACIONES SON ESPACIOSAS Y MUY CONFORTABLES, EXCELENTE LIMPIEZA, SOBRE TODO EXCELENTE ATENCION DE SU PERSONAL

Management was so rude I was threatened that I was going to be asked to leave because we were being to loud I tried to explain that it wasn’t us but we got the blame so I didn’t want to sleep in my car so I put my family to sleep but the complaining kept on I also heard the noise and called the front desk but was ignored it was the worst experience I’ve been through I didn’t get any rest because the manager told me if he got one more complaint we had to leave the premises I do not recommend this place to any family it is the worst feeling the person that threatened us didn’t even wan to give me his name

Old and dated. Hallways had an odd smell

The staff and their customer service is excellent.

Very good place with a lot of amenities near

I was very impressed with the cleanliness of the rooms and excellent customer service. Would definitely stay there again.

Excellent friendly staff Excellent included breakfast I did not like the poor quality of toilet paper