Holiday Inn & Suites Makati, an IHG Hotel

It's our 2nd time here because this place is very near to malls. The hotel is connected to G4. There's a lot of restaurants nearby. Also, it's because we miss drinking their draft beer. Unfortunately, it was unavailable so we tried something else. The deep fried chicken was a bit expensive to its taste. It's very salty. It did not meet our expectation for 650 pesos. On a brighter side, the staff were helpful and friendly. They always greet you even when you're just passing by.

The service was very awesome and excellent, all the hotel guest being treated nicely. Feel warm seeing the hotel staff always smiling and greeting the hotel guest.

酒店位置优越，機場到酒店非常近。但是酒店设施已经陈旧，空調系統可能也已经老化，制冷效果不是很好，房間燈光也比較暗沉。

A very nicely located hotel at the heart of Makati and Greenbelt shopping area. Lotsa shops and restaurants around so not to worry. 2nd stay here, service of staffs were awesome. Just that the room are a little dark and cleaning of the sink can be improved.

직원분들 모두 친절하시고 룸컨디션도 좋았습니다! 다음에 마닐라 방문할때 또 예약하고 싶어요~ 쇼핑몰과 연결되있어서 비와도 쾌적하게 쇼핑할 수 있어요!

Everyone was warm, accommodating - staff were helpful, courteous. Special mention to the front desk, bell boys and security guards for being the most helpful staff. Room was nice, spacious, clean and well-ventilated. Definitely will come again.

The check-in experience is smooth and fast. The front desk and porter staff are great. Great location if you want to explore the food at the malls around Makati. Everything's great, except the housekeeping staff named Karl. He managed to annoy us, ringing us every morning and asking what time exactly we were going to vacate our room. Asking us every time if he can collect our dirty laundry, forgetting to mention to us that there's an extra charge for the laundry service. We have to mind our vacation schedule to fit Karl's. But on the positive side, I admire the hotel for hiring persons with disability. Karl's Asperger's behavior is fascinating and annoying at the same time. I hope all hotels will have an open mind in hiring more staff like him, and a reminder to me as a guest to be more patient and considerate towards PWDs like Karl.