アルペンホフ ロッジ(Alpenhof Lodge)

This location is dishonest. I tried to change my reservation by one day and they wanted to charge me $50 more, so I cancelled my reservation. When I asked for a confirmation number for the cancellation, they told me it was the same as the confirmation number I had been given when I booked. They did not tell me I needed to call Trip.com to let them know it was cancelled. When I did not receive a refund, I checked on it several months later, and they claimed I had never cancelled with them and would've needed to cancel with Trip.com anyway. A manager never called me back. I have never had a hotel steal my money before when I cancelled ahead of time. Buyer Beware!

It’s an old cozy place to spend a few nights and the location is great! There are a number of eateries including Petra’s and it’s a walk to the Gondola that takes you to Canyon Lodge and access to the snow!

Oh my gosh! It was such a quaint stay and the front desk was so pleasant and nice! They really make you feel at home! The gondola is right across the street and downstairs of the hotel they have laundry machines, a sauna and hot tub, and the bar/restaurant can be accessed that way as well as from the outside entrance. We really enjoyed our stay so much! Definitely 10/10 recommended!

I love staying here. The rooms are very clean and comfortable. Easy walk to the Gondola

Staff was great. Lent us a flashlight for when the electricity went out. Some units are just not inviting. Requested a change of room and we were given a much better situation.

Customer service was wonderful. Location in town is great. We were upgraded to a nice large room. Bed was comfortable and nice bathroom. Lighting in the living area was poor and couch had seen better days. However, we did really enjoy our stay.

The lodge was perfect location and condition for our two day stay of hiking, fishing and dining. We defiantly would stay again.

This is an especially accommodating hotel. We showed up a night early (unknowingly) and the team took care of us. They got us a room and moved some things around to make it so we didn't have to check out and check back in hours later. The staff was extremely friendly, the location is ideal, and the bar in the basement is a great time. Will 100% be back next year.

Most of the basics are met though this is a dated facility. It’s rough around the edges but provides a night’s rest in a clean environment. WiFi was substandard. Slow one night and constantly cutting out the second. Nowhere to plug in devices close to the bed so instead of laying in bed, catching up on things after long days of hiking, picture me soon the floor, back against the wall. And finally, the mattress was one of those that sags on the edges where years if people sitting on the edge has taken a toll. One person can sleep fine in the middle. Two might not be so happy. I wasn’t overly unhappy given that to get better facilities in Mammoth is going to cost far more.