ノボテル マラッカ(Noble Resort Hotel Melaka)

Most of the things left behind by the previous Novotel remained. Upkeep of amenities and the hotel was poor. Mattresses and pillows were terrible. TV selections only local TV channels, and unclear pictures. Internet connection drops every 2 minutes. Overpriced I would say.

Hotel location is good. Just that the check-in/check-out for tourist and non tourist should be separated. As tour group would jam the process for other customers. Also the access to the breakfast without verification of room key as my room has 2 breakfast and apparently someone just mentioned my room and enter the breakfast area. This is totally unacceptable

床是真的小 早餐也一般 總體來説，400的房間，沒有可圈可點之處。 樓下便利店有三家，也算方便，還有海鮮飯館，味道也不錯，老闆是中國人。

This is my 3rd stay in this hotel. Clean and walking distance to amenities such as shopping mall.

Just checked into Noble Resort Melaka – this place is a gem! Cozy vibes, friendly staff, and the rooms are comfortable. Location is super convenient! Totally worth staying for a chill getaway! 👌🏨

住了幾次，NOBLE比straits好性價比還行。早餐可以。旁邊還有星巴克。門口一大堆吃的，不貴口味也不錯。

I booked and prepaid in full for my trip via trip.com. But upon arrival at the hotel, they still charged a deposit of 50myr to my credit card and also charged tourism tax of 2myr per night. I don’t understand why do I still need to pay a deposit when I’ve already fully paid for my stay beforehand. Thankfully the hotel was pretty clean and decent.

Trip was tired but staff was great. Happy to stayed there...

Pros: - Near popular shopping areas and within walking distance to some of the popular tourist attractions - Rooms were spacious and housekeeping are always prompt to assist when requested - Nice swimming pool and gym at Lvl 5 with two complementary pool towel per rm. No lifeguard on duty though. Cons: - TERRIBLY SLOW internet speed. Need to pay for higher bandwidth. - Front desk can be more welcoming and provide service with a smile. Maybe it was due to peak period? - Requests made (early checkin and adjacent rooms) when booking, were unmet. - Conceirge didn't assist with the luggage. Seems they only attended to those folks who drove up to lobby. Not those who arrived by coach (it was just my family, btw). In general, expected better customer service and staying experience with the price paid, and will consider other hotels nearby the next time we visit.