グランドール ホテル アンド スパ(Grandeur Hotel and Spa)

こんにちは。Grandeur Hotel & Spa のホテルの部屋を予約しましたが、最終的には同じ経営の別の格安ホテル、いわゆる「Avaria Hotel」のショップロットルームを利用することになりました。以前に予約した部屋とは異なり、クイーンサイズのベッドルームが提供されています。2階への階段のみエレベーターがないので、重い荷物を運ぶ準備をしてください。備え付けの浄水器を補充するために階下を歩く必要があるため、ミネラルボトルを購入してください。ベッドシーツは見た目が良いです。かなり古いですが、まあまあ清潔です...一晩滞在するのにちょうどいいです、バスルームはホットシャワーフィルター付きで大丈夫です、最寄りのレストランと市内中心部への戦略的な場所

worst experience. Didnt manage to snap a picture for the room but the room really bad. Water heater not function. The bed stinks. Check out early cause can’t sleep. Have inform the receptionist through whatsapp that we check out early and left the key in the box provided for early check out since receptionist is not in the counter, deposit refund is late and the staff not even pick up call or reply my whatsapp when I follow up about the deposit. NOT RECOMMENDED

If just for staying it's surrounding is dark and less freedom, not really interested in it

Tmpat strategik tapi tolong la renovate dinding dan bathub. Dinding cover dah tercabut dan bathub tidak berfungsi. Bayar mahal ye untuk 1 malam. Yg lain2 ok je. Kalau boleh sedia kan la pengosok dan jugak air dryer.

SOFA COVER DIRTY & UTENSIL NOSE IN BATHROOM NOT FUNCTION.

Best experience in Melaka, book a hotel with full payment and yet need to sleep in car by the road side. How pathetic. Check in policy 3 pm to midnight, reaches the hotel at 2330 and denied for a stay in the hotel. The hotel then refer us to another hotel under the same management, also no room is available. So we went back to the actual hotel where the staff only unpolitely mentioned that they could just refund the amount paid. This hotel is really irresponsible for a hotel booked and it will not be a choice for a stay in Melaka when having such experience in a lifetime.

Really bad experience, our room blackout at 4am, no receptionist and hotel staff on standby, hot, hard to brief (window can’t open) and dark.. really suck.. receptionists open 8am-12am only… will not book this hotel again