スプリングヒル スイーツ バイ マリオット マデラ(SpringHill Suites Madera)

バスルームにはカビが生えていて、床はトイレの周りに持ち上げられていました。

Dirty hotel Pool was broken Never staying here again Maybe consider not to stay at Marriott try holiday inn. Should have discount .

Location is convenient. Room was clean but our thermostat did NOT work. We were ROASTING in our room at 74/75* our whole 2 night stay. Plus, the bed was quite hard. We were UNABLE to sleep much our first night there. The pool water temperature was perfect but there were no towels next to the pool even though we informed the front desk SEVERAL times that all the towels were gone. The elevator was out of service so we had to lug all of our luggage up and down 3 flights of stairs every time. Plus, the hallway thermostats were set to 74*. The breakfast was decent. Overall the property was very clean but the customer service left a lot to be desired.

The elevators did not work throughout our stay and the staff were not helpful. The elevators were out several days before we arrived yet they failed to notify us ahead of our arrival. We are seniors, which made the whole experience more difficult.

Everything was good our room was clean but under the tables there was a lot of trash and dirty glass cups

Booked to stay here through ******* when we arrived we were told we had to put a 250$ deposit if I would have known this I wouldn’t have booked here.. The deposit was more than the room itself and to top it off we didn’t even end up staying the night there the shower had hair from whoever stayed there last and the bed was uncomfortable so me and lady ended up leaving, complete waste of money would recommend other hotels other than this one.

Very comfortable room. Enjoyed use of gym, even though it was little. Nice breakfast options. Liked having coffee and tea available all the time.

The whole time at the hotel was quiet! I just got the room and wanted just a little of me time. Customer service was great.

1 night stay was great, very clean and nice hotel for this area. There was nothing near by, except the Brown Bear diner but I just needed a place to stay for the evening. I would highly recommend this hotel, especially for single solo travelers!