They need to do a remodel. Mattress felt like coils were right under the surface of mattress. My door looked like someone try to use a crowbar to get in the room. Metal door frame near lock was mangled, and dented, rusty. Gave me concerns that they had a safety issue in the past.
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Brittani
2024年1月27日
Lovely spot! We had to stay here when we had a sudden flat tire driving from family Louisiana to Austin. We were so glad to quickly find a place that was so clean, safe and where we could get a good night's rest.
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Fred
2023年11月27日
uncomfortable bed, didn''t leave cups for coffee in room and had to pay for coffee in lobby area.gave us a room that was occupied guy was taking a shower when we opened the door.will not go back to a Marriott hotel again
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LaShonda
2023年11月13日
This was by far - the worst stay I’ve ever had at Courtyard in Lufkin. I was highly displeased with the exterior appearance of the room - not to mention a huge cockroach that appeared over my headboard. Sadly, I don’t think I’ll ever stay at this property again until renovations are made.
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Stacy
2023年10月11日
Curtains were coming off track, carpet was stained, and room smelled like mildew. Beds weren’t very comfortable and pillows were flat. Small swimming pool and no hot tub.
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Rocio
2023年8月28日
Mold in shower, trash cans didn’t have any liners, linens smelled horrible, shampoo conditioner and body wash bottles in shower broken or empty. Staff was wonderful but cleanliness needs major improvements.
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Charlene
2023年8月20日
We had a great stay at Courtyard by Marriot. Tim was very accomodating and friendly. He even discounted our stay since we arrived so late. Will definitely stay again.
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Patty
2023年7月1日
Very helpful and friendly staff. Took us in last minute after a horrible experience with La Quinta. Really nice room and amenities.
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Cristy
2023年11月24日
Every person was extremely nice. Property is very clean